Support & Help
Afterpay Help and Support
What is Afterpay?
Afterpay is a payment service that allows you to buy now and pay later in four equal instalments, interest-free. It helps you manage your budget by spreading the cost of your purchase over time.
How does Afterpay work?
- Select Afterpay at checkout
- Make your first payment at the time of purchase
- Pay the remaining instalments every two weeks
- No interest or fees if payments are made on time
Who can use Afterpay?
Afterpay is available to customers who meet the eligibility criteria, including being over 18 years old and having a valid payment method.
How do I make payments?
Payments are automatically deducted from your linked debit or credit card every two weeks. You can also make early payments through your Afterpay account.
What happens if I miss a payment?
If you miss a payment, Afterpay will notify you and may charge a late fee. Continued missed payments may affect your ability to use Afterpay in the future.
How do I manage my Afterpay account?
You can manage your account, view your payment schedule, and make payments through the Afterpay app or website.
Where can I use Afterpay?
Afterpay is accepted at participating retailers online and in-store. Look for the Afterpay logo at checkout.
Customer Support
If you have questions or need assistance, you can contact Afterpay customer support via their website, app, or phone.